Delivery
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How much does delivery cost?
Our shipping costs vary depending on your postal address within Auckland. You can check the delivery cost by referring to your postal address below.
Free Delivery around Howick/Pakuranga/Manukau Area over $70
2010, 2012, 2013, 2014, 2016, 2019, 2023, 2104
Local Delivery Zone A - $13.5
2022, 0632, 1021, 1026, 1024, 0622, 0629, 0626, 0600, 0630, 0620, 1010, 2103, 2112, 0624, 1051, 1023, 2024, 1011, 0602, 1072, 1071, 2105, 2113, 0610, 0612, 0627, 2102, 1042, 0618, 2580, 0614, 1025, 1041, 1060, 1062, 2110, 2156, 1052, 1061, 1022, 1050, 0621, 0604, 0792, 0814, 2104
Local Delivery Zone B - $18.25
0792, 0632, 2580, 2022, 0604, 2113, 2110
Local Delivery Zone C - $23.5
2576, 2113, 0604, 0618, 2580, 0814, 0792, 2584, 0614, 0794
Local Delivery Zone D - $30
2582, 0932, 0793, 0794, 0612, 0810, 2583, 2580, 0604, 0930, 0931, 0632, 2120, 2579, 0820, 2578, 0993, 0782, 2571
Local Delivery Zone E - $35.5
2579, 0930, 2018, 2675, 2576, 2677, 2585, 0931, 2678, 2676, 0604, 2679, 0812
Local Delivery Zone F - $42
2122, 2681, 0881, 2402, 2121, 2123
Do you offer same day delivery?
We offer a same-day delivery service.
From Monday to Friday, if you place an order by 12:30 PM, we can deliver it on the same day.
And we offer Saturday deliveries. However, for same-day delivery on Saturdays, please note that orders must be placed before 8:00 AM Saturday morning.
To place an order, simply select your desired delivery date as today on the cart page after selecting your items.
I haven't received my order confirmation email, what should I do?
We automatically send emails upon order receipt and upon completion of delivery. If you haven't received your confirmation email, please check your spam/junk folder—especially if you're a first-time customer. Kindly mark Blossom Time emails as 'Not a Spam.' If the confirmation email is still not found, please contact us via phone. Provide your booking number, name, and other details, so we can assist you promptly.
When will my delivery arrive?
Products will be delivered on the selected date. However, please note that the exact delivery time is handled by the delivery company, and we cannot guarantee the exact arrival time.
Can I pick up my flowers?
We do not offer a pickup service. You can receive your order on the desired date through our delivery service.
Can I select a delivery date?
Yes, you can choose the desired delivery date. Simply select your items, proceed to the cart page, and choose your preferred date.
I entered the wrong delivery address, Can I change It?
Please contact us as soon as possible with your name, order number, and the correct delivery address at the following email address: info@blossomtime.co.nz
Do you deliver on weekends?
Yes, we offer Saturday deliveries. However, to ensure that flowers are delivered by Saturdays, please note that orders must be placed by 8:00 AM Saturday morning. While we strive to deliver products as promptly as possible, we cannot guarantee an exact time of delivery.
What happens if delivery service cannot gain access to the commercial property or apartment?
We understand some public/ commercial/apartment properties are limited access.
Please contact us as soon as possible with your name, order number, and the correct delivery address at the following email address:info@blossomtime.co.nz
What happens ff the recipient isn't Home?
If there is no one home the courier will leave your gift in a position that is obvious to the recipient, but out of view from the street.
Where do you deliver?
Blossom Time provides same-day delivery across all of Auckland. Enjoy free same-day delivery for orders over $70 in the Manukau, Howick, and Pakuranga areas. For detailed information on delivery costs, terms, and conditions, please visit our delivery information page.
General
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How Long Do Fresh Flowers Last?
How long your flowers stay fresh really depends on how much love and care you give them! If you want those lovely blooms to stick around, here's what you can do:
- Give those stems a little trim at an angle and do it every few days.
- Make sure no leaves end up taking a swim in the water.
- Keep your flowers in a nice, cool spot – too much heat can make them droopy.
- Don't forget to switch out the water in your vase regularly.
Will my flowers look exactly like the picture?
We put in a lot of effort to make sure your flowers closely resemble the pictures you see. However, at times, we might need to swap out some flowers due to what's in season and our stock.
But don't worry, your order will always be worth its value. We'll do our best to match the bouquets and arrangements to the pictures, but because of seasonal and local flower availability, we can't guarantee an exact match. In such cases, the florist might substitute some items to keep the overall look and feel intact.
If you've ordered something specific that's out of stock, we'll get in touch with you via phone or email to discuss your options.
I have forgotten the password to my account, how do I get a new one?
If you contact us at the email address below, along with the email address registered to your account, we will assist you in setting a new password: info@blossomtime.co.nz
Can't Find Your Answer?
If you can't find the answer to your question in our FAQ section, don't hesitate to reach out to us. Our team is here to help you with any inquiries or concerns you may have.